Cancellation policy

If a seminar is not listed as free of charge, the fees listed in the booking platform for the respective courses must be paid for participation.

If you are unable to attend your booked seminar, you have several options:

You can nominate a substitute participant before the training date

For a complete cancellation, cancellation is possible free of charge up to 3 weeks before the start of the seminar

Cancellations up to 5 working days before the training date incur a 50% cancellation fee

For a cancellation less than 5 working days before the training date, the seminar fee is due in full

Together with the invoice for the cancellation fee, you will receive an education voucher for the same amount to be redeemed for another training date. We cannot guarantee that the seminar topic will be repeated.